Privacybeleid

Privacy policy Kolmer Elektromotoren B.V.

Kolmer Elektromotoren B.V. values your privacy and is aware of its responsibilities when processing personal data. We ensure that the processing of personal data is carried out carefully and lawfully. We do this in accordance with the General Data Protection Regulation (GDPR), including the amendments effective from 2025, and additional privacy regulations.

Below, you can read which personal data we collect, how we process it, and for what purposes.

Do you have any questions? Please contact us at directie@kolmer.nl.

1. Scope

This privacy statement applies to all customers and business relations of Kolmer Elektromotoren B.V. and Kolmer Special Motors B.V., hereinafter referred to as “Kolmer.”

2. Purposes of data processing

Kolmer processes personal data for the following purposes:

1. Administrative processing of quotations and orders.
2. Delivery of goods and services.
3. Invoicing of delivered goods and services.
4. Communication with customers about products, services, and orders.
5. Improvement of our services and website.

Additionally, data may be processed to comply with legal obligations.

3. Categories of personal data

We process the following categories of personal data:

Company data:

1. Name, address, postal code, city, province, country, phone number(s), fax number(s), email address(es), bank account number, Chamber of Commerce number, VAT number, delivery method.

Contacts:

1. Name, position, business address, business postal code, location, business phone number(s), business email address(es).

4. Legal basis for data processing

The processing of personal data is based on the following legal grounds:

1. Performance of a contract.
2. Compliance with legal obligations.
3. Legitimate interest of Kolmer, such as business contact and customer service.
4. If necessary, your consent.

5. Security

Kolmer has taken appropriate technical and organizational measures to protect personal data against loss, unauthorized access, and misuse. This includes:

1. Access restrictions for digital systems.
2. Security of physical and digital data carriers.
3. Processing only by authorized employees, including sales, business office, shipping, administration, and quality assurance.

Our IT environment is managed and secured by 2-ICT from Harderwijk. Their privacy policy can be found here: privacy policy - 2ICT.

6. Retention period

Personal data is not kept longer than necessary for the purposes for which it was collected. We apply the following retention periods:

1. As long as there is an active customer relationship.
2. After termination of the relationship, data is retained for a maximum of 7 years due to tax retention obligations.
3. After the retention period, data is deleted or destroyed within one year.

7. Rights of data subjects

You have the following rights regarding your personal data:

1. Access: You can request a copy of your personal data.
2. Correction: You can have incorrect or incomplete data corrected.
3. Deletion: You can request the deletion of data unless legal obligations prevent this.
4. Restriction: You can request to restrict data processing.
5. Objection: You can object to processing based on legitimate interest.
6. Portability: You can request your data in a structured, commonly used, and machine-readable format.

Requests can be submitted in writing via directie@kolmer.nl. We will respond within one month.

8. Cookies and website usage

Our website uses cookies to improve functionality and performance. Data collected through cookies is stored on the secured servers of 2-ICT. For contact forms, we use an invisible reCAPTCHA to prevent misuse.

9. Sharing with third parties

Personal data is not shared with third parties unless necessary for the performance of a contract or to comply with legal obligations. Kolmer employees are required to maintain confidentiality.

10. Complaints

If you have complaints about the processing of your personal data, you can contact us at directie@kolmer.nl. If we do not resolve your complaint to your satisfaction, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Version: Privacy policy Kolmer Elektromotoren B.V. - January 2025